Tuesday, April 22, 2014

The Best Fiction Always Has the "Zing of Authenticity"



My only experience with getting news from a scanner was from inside an ambulance as I and another accident victim were being transported to the hospital. The ambulance driver was about to make a turn onto the street to take us to the hospital when he called the report it. At that moment he turned the wrong way. Not only did he turn away from the hospital, but he also gave an erroneous report of what caused the industrial accident. He was able to make a U-turn back toward the hospital, but his initial report stood. Later that day, the radio reported on the accident, giving the erroneous details of the accident over the air. The next morning, the small-town newspaper was delivered. Like the radio report, the story the paper printed was likewise based on false “facts” that came from a harried ambulance driver who was going the wrong way.

MISINFORMATION

The point of this story is that not one of the so called news professions in that town took the time to check the facts of a report that came over a scanner, made by a driver who at the time had one too many things on his mind. If a news professional doesn’t bother to check the facts, what is the average person going to do when they listen in on a scanner frequency? Or when they read a Twitter feed, for that matter?

You can probably guess from that story, I’m not a big fan of people who pass information off as news simply so they can have the “thrill of being first,” without first checking the facts. And when it comes to social media, who are the fact checkers? Let’s face it—it has to be us, the information consumers. In some cases there may be no one else to do it. Besides, do we want to trust someone else with such an important task?

In the recent events at Bundy Ranch in Nevada, reports came fast and furiously via Facebook, YouTube, and Twitter, as well as by a few more traditional news sources. I will admit to feeling on top of the events as I watched a shaky YouTube video on my Facebook feed that showed a protester getting tasered by the police (or sheriff and/or deputies, as the case may be), for momentarily blocking a truck leaving the Bundy Ranch. I knew I was watching the event hours before any TV news source would pick it up, if they did at all.

But the amount of misinformation coming out of the Nevada Desert will take days if not weeks to sift through, before we have the complete story. In our local online St. George News, columnist Dallas Hyland recently posted this timely article, "Searching for truth in the misinformation age."

Now keep in mind that I usually disagree with about 75% of what this person writes. But I figure if we saw everything the same, one of us wouldn’t really be needed. And in case you don’t want to read his article, here are his take-away points:

• Examine carefully what you hear

• Listen to what those you disagree with have to say

• Be honest and accepting

• Be nice. (It’s not that hard to do, and the rewards are worth it.)

POLARIZATION

I will admit it—the zing does get you going. But one obvious problem I see with this is the zing tends to polarize us even more. People seem to, by their very natures, embrace the information that most matches their current beliefs, and discount all other information. So if you're pro-government, you see the armed mob and say, "That's exactly why the government has weapons." If you're pro-citizen, you see the armed government employees and say, “That's exactly why citizens need weapons."

Steven Strauss, a 2012 advanced leadership fellow at Harvard, spoke of this when he said, “(Americans) believe what we want to believe, and we selectively filter out information contradicting our preferences.” This leads to polarization. He also said Americans were less likely to experience this back in the 1960’s when we got our “news from one of three TV networks and local newspapers were often a monopoly.” You can read the full article here.

DWINDLING EMPATHY

The constant stream of news does have other drawbacks, especially when we receive news on our handheld devices 24/7. A report from CNN tells us that streams of information from social networking sites are coming at us so fast that the human brain’s “moral compass” isn’t able to process the information fast enough. This can make us indifferent to the pain and suffering of others, by numbing of our sense of morality.

The study shows that while the brain can respond quickly to the signs of the physical pain of others, it takes longer to process and show compassion. And the study points out that this is even more damaging for the pliable, developing brains of the youth of our society.

CONCLUSION

The best fiction always does have the zing of authenticity. This works great for fiction—it has to get us to buy into the story quickly so we’ll suspend our disbelief long enough to stick around for the rest of the story. But when it comes to our news, I rather have all the facts, and nothing but the facts, even if it takes a little longer. I think the facts are always worth waiting for. Don’t you?

Wednesday, April 2, 2014

Money Can't Buy Love, But It Can Buy Some Very Satisfying Apps.



I like Malik's take on how some apps connect with people, and some just don't seem to have the little bit of magic that it seems to take to reach a massive market. I agree with the statement that if “you delight your customers, they are going to reward you with…their dollars.” And I agree that “the companies that provide the most value to their customers win.” This explains why I have given so much of my money to Apple over the years. Apple provides products that have great utilitarian value to me, “tools” which, when I use them, leave me with great satisfaction.

Of course, it’s not the hardware that gives me the satisfaction, it’s the ability to solve problems and/or get work done that brings me satisfaction, and that’s were the apps come in. I’m instantly interested in any app that can make my life easier.

As for the “happy” and “utility” part of the equation? For me, it's more "satisfaction" and utility. I'm a tool user--always have been. The tools I use the most these days have keyboards and touch screens, and they allow me to complete the work that means the most to me at this time of my life. To me, apps are the tools that help to unlock the full potential of my devices, which in turn either help me solve problems or makes the daily tasks of life easier. Does this make me happy? I’d still rather use the word “satisfied.” An app that helps to make my life easier is satisfying, just as a hearty meal at a time when I’m hungry is satisfying. As for happiness, we can hope the satisfaction will lead to happiness, but I doubt you’ll ever hear me say, “using Evernote today made me so happy!”

As the title says, money may not buy love, buy it sure can buy some satisfying apps!